Privacy policy

Data collected

Orders: name, email, phone, shipping and billing addresses, and, for business customers, company name and VAT number.

Contact and newsletter: the information you voluntarily provide in the forms.

Cookie consent: categories accepted or refused, associated with a technical identifier.

Purposes

Process and ship your orders, provide customer service, comply with our accounting and legal obligations, and — only with your consent — send you commercial information.

Payment

Payment data is entered directly with our payment provider. We neither receive nor store your bank details; we only keep a payment reference and the transaction status.

Retention period

Data related to orders is kept for the time required by legal and accounting obligations. Contact requests and newsletter sign-ups are kept until you request deletion.

Recipients

Providers strictly necessary for the service: hosting ([HOSTING PROVIDER]), payment provider, carriers. No data is sold to third parties.

Your rights

You have the right to access, rectify, erase, restrict, object to, and port your data. To exercise it, write to [EMAIL].

Security

Access to the database is restricted by authorization rules, keys and secrets are kept server-side only, and exchanges are encrypted.