Terms and Conditions of Sale
These terms govern sales made by [LEGAL NAME] on this site.
1. Seller identity
The seller is [LEGAL NAME], [LEGAL FORM], with registered office at [ADDRESS], registered under SIRET [SIRET], VAT [VAT NUMBER]. Contact: [EMAIL] — [PHONE].
2. Products
The products offered are equipment intended for solar installations. The technical specifications shown are those provided by the manufacturers. Photographs are provided for illustrative purposes only; only the characteristics indicated on the product sheet and the manufacturer's documentation are contractual.
3. Prices
Prices are shown in euros (EUR). The applicable VAT notice is displayed at checkout. Shipping costs are shown before payment is confirmed. The total amount is recalculated by our servers from the prices recorded in the database, to avoid any discrepancy.
Some products may be offered "on request": their price is then communicated after review of your request.
4. Order
The order is confirmed after acceptance of these terms and confirmation of payment by our payment provider. We send you a summary by email.
5. Payment
Payment is processed by a payment provider. No bank details are entered, processed or stored by this site. An order is only considered paid after payment confirmation obtained from the provider on the server side.
6. Shipping
Terms, fees and estimated timelines are detailed on the Shipping page. Announced timelines are not a firm commitment when the delay is attributable to the carrier or the manufacturer.
7. Withdrawal and returns
The conditions for withdrawal and returns are detailed on the Returns and Refunds page.
8. Warranties
Products benefit from the applicable legal warranties as well as the commercial warranty advertised by the manufacturer, for the duration indicated on each product sheet.
9. Liability and installation
Installation of solar equipment must comply with the technical and regulatory rules applicable in [COUNTRY]. It is the customer's responsibility to ensure their installation is compliant and, where necessary, to call on a qualified professional.
10. Personal data
The processing of data is described in our privacy policy.
11. Applicable law and disputes
These terms are governed by the law applicable in [COUNTRY]. In the event of a dispute, an amicable solution will be sought first by writing to [EMAIL].